Slack-First Customer 360
Connecting employees, customers, and partners with this virtual HQ - get ready for Slack!
Why MuleSoft Sucks (except it doesn’t)
Heavily criticised, but also hugely loved, MuleSoft continues to divide opinion, so we've analysed the key criticisms.
Keep your customers happy these holidays with Marketing Cloud
Marketing Cloud has all the tools to satisfy customers' 3P's: Painless, Personalisation and Preferences!
Solving Business Challenges: Uploading Files to a Community from a Mobile Device
We built a Lightning Web component as a work around for uploading files from a mobile device when using Salesforce Community.
Beyond Prompts: The Real Skill Behind Human-AI Collaboration (1)
Most people turn to AI for its knowledge; a recipe, a translation, a quick summary. These are powerful use cases. But what happens when AI doesn’t know the answer? Do you give up?
Solving Business Challenges: Einstein Bots
Einstein Bots form a vital part of providing solutions that take knowledge articles direct to users, maximising adoption and utilisation.