Growth and improvement built around outcomes

Managed Services

We combine proactive optimisation with AI-augmented delivery, and full governance to continuously increase the impact, adoption, and ROI of your platform.

proven managed services

Transformational client success stories

Our Managed Service Use Cases

End-to-end growth of your Salesforce platform

Proactive platform optimisation

Through continuous health checks, monitoring, and backlog prioritisation, we identify and resolve risks before they impact your business, improving performance and reducing technical debt over time.

AI accelerated development and QA

AI is embedded across our development lifecycle, from generating test scripts and release documentation to analysing org metadata, validating designs and building solutions, enabling faster delivery without compromising quality.

Continuous feature delivery

Using structured delivery bands and sprint cycles, we deliver a steady stream of enhancements, from small configuration changes to complex development, without the stop-start nature of project-based work.

Release management and Salesforce readiness

Salesforce evolves three times a year through new releases. We ensure your platform keeps up by analysing upcoming releases, identifying risks through preparation and readiness, and deploying updates safely.

Strategic roadmap and ROI tracking

We take Quarterly Business Reviews beyond reporting, and align delivery to your strategic business needs. We track ROI and continuously refine your roadmap based on adoption, priorities, and org health.

Agentforce and AI optimisation

We continuously refine AI agents through prompt engineering, performance monitoring, and conversation analysis improving automation, reducing escalations, and increasing value over time.

Integration and data platform management

From MuleSoft integrations to Data Cloud and complex architectures, we manage and optimise the full ecosystem around Salesforce to ensure data flows reliably and supports your operations at scale.

Ongoing adoption and enablement

We focus on how your platform is actually used, not just what’s been built, embedding enablement, coaching, and continuous improvement to ensure adoption grows rather than declines over time.

Moving your platform forward

Why ThirdEye

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